Customer Insights on Steroids: How WhatsApp Integration Enriches CRM Data

In today’s digital world, it is vital for a company to gain knowledge on how its customers behave. It has become a common trend for organizations to find new methods…

Data Liberation: Why Open Source CRM is a Breath of Fresh Air

These days, most companies are trying to figure out optimal usage of their data to facilitate better decision making, enhanced customer interaction and maintaining an edge over the competitors. As…

Added New UI Type Date & Time in Custom Field for vTiger Updates

In the fast-evolving landscape of Customer Relationship Management (CRM), access to the right tools such as highly accurate and functional interfaces makes a world of difference. One such functionality which…

Empowering Customers: Self-Service and Engagement via Mobile CRM Apps

In today’s rapidly evolving digital environment, businesses are constantly looking for new and creative ways to increase customer satisfaction and optimize internal processes One of the best ways to achieve…

Driving Multichannel Marketing: Incorporating WhatsApp into CRM Campaigns

In today’s fast-paced digital world, companies are constantly looking for new and improved ways to engage with their customers. Businesses can now reach consumers through a variety of channels, and…

Open Source CRM for E-Commerce: Revolutionizing Online Customer Experiences

Introduction: Providing outstanding customer service is critical in today’s cutthroat e-commerce market. Online companies need powerful technologies to effectively manage customer interactions, preferences and behaviors if they want to succeed.…

Leveraging Mobile Apps for Sales and Customer Growth

Introduction: In today’s fast-paced digital world, mobile apps have transitioned from being a luxury to a necessity for businesses looking to stay competitive. They are not just tools for enhancing…