Telephony Dialer Inside Mobile CRM Platform for Sales Team

A CRM system is essential for every business, and without it, thriving in today’s competitive market is nearly impossible. Various features contribute significantly to the overall growth of a business,…

User-Centered Development: Building CRM Mobile Apps with Customer Needs in Mind

With the ever-increasing adoption of technologies in marketing strategies for businesses, customer relationship management (CRM) mobile apps are currently among the most fundamental... can I put the text without broadening…

Strengthening Customer Loyalty with WhatsApp-CRM Interaction History

There are said to be many studies which have examined customer loyalty programs in times like the present when everything is very much digitalized. Customers are to be retained by…

Customer Insights on Steroids: How WhatsApp Integration Enriches CRM Data

In today’s digital world, it is vital for a company to gain knowledge on how its customers behave. It has become a common trend for organizations to find new methods…

Data Liberation: Why Open Source CRM is a Breath of Fresh Air

These days, most companies are trying to figure out optimal usage of their data to facilitate better decision making, enhanced customer interaction and maintaining an edge over the competitors. As…